Privacy Policy

Effective Date: 01/01/2025

At Infinity Box (the “Company”), which operates under Hunter Ceroy Holdings LLC d/b/a Infinity Box d/b/a IUL Pros, we value your privacy. You trust us to deliver lead generation and marketing services to insurance agents (Infinity Box) and to generate inbound leads online (IUL Pros). We take this responsibility very seriously and maintain reasonable standards to secure your private information. Your use of our website at infinity-box.net and any other affiliated sites is subject to this Privacy Policy. All information transmitted to our website or our affiliates is deemed to be the property of Infinity Box.

BY VISITING INFINITY-BOX.NET AND REQUESTING INFORMATION, PRODUCTS, OR SERVICES, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT PROVIDE ANY INFORMATION OR USE ANY OF THE SERVICES OR PRODUCTS OFFERED ON THIS WEBSITE.

PLEASE NOTE: This Privacy Policy may change from time to time, and any changes are effective immediately upon posting. It is your sole responsibility to review this Privacy Policy periodically to stay informed of updates.

INFORMATION FOR CALIFORNIA CONSUMERS

The California Consumer Privacy Act (“CCPA”) provides California residents with certain rights and protections. This section further describes:

1. The categories and sources of data that Infinity Box collects, sells, or shares;

2. The purposes for which the data is collected;

3. The types of third parties to whom Infinity Box may disclose the data; and

4. How California residents can exercise their rights under the CCPA.

Categories of Data Infinity Box Collects

Infinity Box collects the following CCPA categories of data:

• Identifiers: Examples include your name, email address, telephone number, postal address, unique personal identifier, online identifier, IP address, account name, Social Security number, and driver’s license number.

• Personal Identifiers: As defined by applicable law (e.g., insurance policy numbers, education, employment status, bank account information, credit card or debit card numbers, financial details, medical information, or health insurance information).

• Protected Classification Characteristics: Under California law, including age, marital status, medical condition, gender, or veteran/military status.

• Commercial Information: Such as products or services obtained or considered, including lead inquiries, marketing engagements, or other purchasing and service histories.

• Internet Activity: Including browsing history and search history.

• Geolocation Data.

• Professional or Employment Information: Such as consumer-reported current or past job history.

• Inferences: Drawn from any of the above data (e.g., email open rates, engagement times).

Infinity Box typically collects these data as technical data or provided attributes. We do not create user profiles to deduce personal characteristics unless you voluntarily provide that information.

Data Sources

We collect technical data and provided attributes from:

• Direct interactions on our website, call centers, or other Infinity Box–owned properties.

• Data shared by our media and advertising partners who redirect users to our website or share information through display ads, inquiry forms, or telephonic transfers.

• Third parties and service providers, under representations and warranties that they have lawfully obtained your data.

Partners, Service Providers, and Third Parties

• Partners and Media Affiliates: You may be redirected to our website from our partners’ sites. In such cases, we may gather data directly from these sources.

• Service Providers: We engage third-party vendors to perform functions such as verifying consent, validating email addresses, or managing marketing campaigns. All such providers are contractually obligated to safeguard your data.

• Authorization: We require that all parties supplying data to us (including partners and service providers) represent and warrant that they have obtained the data lawfully and have your consent to share it.

Purpose for Data Collection

Infinity Box collects your data primarily to:

• Provide and improve our lead generation and marketing services for insurance agents.

• Generate inbound leads online under the IUL Pros brand.

• Connect you with our authorized agents and partners who can provide you with the products or services you are seeking.

• Deliver personalized content, promotions, and targeted advertising based on your interests and previous interactions.

Categories of Third Parties with Whom Infinity Box Discloses Personal Data

We may share your data with:

• Our affiliated companies and subsidiaries.

• Third-party service providers assisting with customer service, marketing, or order fulfillment.

• Advertising partners for delivering targeted promotions.

• Other third parties as required by law or with your explicit consent.

Categories of Data Sold

In connection with our business operations, Infinity Box may transfer technical data, provided attributes, or third-party data to partners and affiliates. This transfer may occur for a fee or upon a successful lead conversion or service engagement.

CCPA Rights

California residents have the following rights under the CCPA:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected.

• Right to Delete: Request deletion of any personal information we have collected.

• Right to Opt-Out: Direct us not to sell your personal information.

Requesting Data:

• CCPA grants California residents the right to know certain information about our data practices in the preceding 12 months. In particular, you, or your verified authorized representative, have the right to request from us the categories of personal information collected or disclosed by us, for what purpose such personal information is being collected or disclosed, and the specific pieces of personal information we have collected about you. Subject to verification, Infinity Box will provide an electronic copy of requested personal information (by either you or an authorized agent) to our California Users free of charge, upon written request.

Deleting Data:

• Under CCPA guidelines, California residents also have the right to delete the data we have about them. This means they can request that a company erase all personal information associated with them. Companies have forty-five (45) days to respond to a request. It’s important to note that this right is not absolute and doesn’t apply in all circumstances. For example, information that Infinity Box required by law to retain, or that it needs for the establishment or defense of legal claims, is not subject to deletion.

• If you are a California resident wishing to request or delete your personal information, contact Customer Support via privacy@infinity-box.net

User Direct Information

Each time you provide information via our website (for example, when requesting information or services), Infinity Box may collect personally identifiable information, such as your name, email address, mailing address, telephone number, and other details (“Personal Information”). You may also provide additional data, such as your gender, birthday, marital status, and education level.

Survey Information

When you voluntarily complete surveys, registration forms, or order forms on our website (online, via mail, in person, or by phone), we may collect the information you provide. This includes, but is not limited to, your name, email address, street address, zip code, telephone numbers, birth date, gender, salary range, education, marital status, occupation, and other requested details. Participation in surveys is entirely voluntary.

Third-Party Information

Infinity Box may also receive information about you from third parties. This information may include your name, email address, postal address, telephone number, birth date, gender, salary range, education, marital status, occupation, and other personal details. We accept such data only when the third party has obtained your consent to share it with us. If you wish to revoke this consent, please contact us at info@infinity-box.net.

COOKIES, WEB BEACONS, AND OTHER INFORMATION COLLECTED USING TECHNOLOGY

Cookies

“Cookies” are small data files stored on your device by your browser. Infinity Box uses cookies to:

• Track your visits and preferences.

• Accumulate and report aggregate, statistical information on website usage.

• Deliver content and services based on your interests.

• Facilitate easier access to our website (for example, by saving your login details).

You may disable cookies through your browser settings; however, doing so may affect website functionality.

Web Beacons

Web beacons (or clear GIFs) are used on our website or within our emails to:

• Associate certain internet-related information with your stored data.

• Monitor your online behavior for marketing and performance purposes.

• Track engagement with our content and email messages.

IP Addresses and Device Information

Infinity Box automatically collects technical data from your device, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us analyze user behavior, improve our website, and safeguard against fraud.

Computer Profiles

We may compile anonymous profiles based on the technical information collected (e.g., referring domains, browser plug-ins, language settings, cookie preferences, search keywords) to better understand our users and improve our services.

Data Analysis

We employ data analysis technologies to assess website performance, user demographics, and behavior patterns. This data is used solely in an aggregated or anonymized form to improve our technologies and services.

New Technology

Because technology on the Internet is rapidly evolving, Infinity Box may adopt additional tracking or data collection methods in the future. We encourage you to review this Privacy Policy periodically for any updates.

NO INFORMATION COLLECTED FROM CHILDREN

Infinity Box does not knowingly collect any Personal Information from children under the age of 13. If we become aware that we have inadvertently collected such information, it will be promptly deleted. Our practices are designed to comply with the Children’s Online Privacy Protection Act (“COPPA”).

GENERAL USE OF PERSONAL INFORMATION

Infinity Box uses your Personal Information for various purposes, including:

Customer Service

To improve and personalize our services and to provide you with the support you need.

Lead Generation, Marketing, and Service Delivery

By submitting your Personal Information, you are requesting an insurance quote, and you are authorizing the recipients of your information (the agents) to use it in a manner deemed necessary to provide you with an accurate quote on your insurance. Furthermore, by submitting a form with your telephone number, you are consenting for Infinity Box and all authorized agents to contact you even if your name is on a Federal or State “Do Not Call List.” In order to provide you with insurance quotes, you authorize Infinity Box to provide your Personal Information to local and national insurance agents and to third-party agent networks. Therefore, you authorize those insurance agents to contact you by phone and email and expressly authorize those insurance agents to contact you by phone even if your name appears on the National Do Not Call Registry or any State “Do Not Call” registries.

To send you promotional materials and special offers via email, telephone, direct mail, online banner advertising, or other methods. By providing your Personal Information, you consent to receive such communications. You may opt out at any time by following the unsubscribe instructions provided in our emails or by contacting us directly at privacy@infinity-box.net.

Marketing

Complying with Legal Process

We may use or disclose your Personal Information in response to subpoenas, court orders, warrants, or other legal processes, or to protect the legal rights and property of Infinity Box, its affiliates, or its users. This includes investigating or taking action against suspected fraud or violations of our policies.

Order Fulfillment

If you request a product or service, we may share your Personal Information with third-party vendors or service providers necessary to fulfill your request.

Data Summary

We may also compile and share aggregated or anonymized information that does not individually identify you, which can be used for market research and analysis.

Third Parties

We may provide your Personal Information to third parties with whom we have a business relationship for purposes such as securing services, delivering marketing materials, or fulfilling your service requests.

Contacting You

By using our website, you consent to Infinity Box or our authorized partners contacting you via telephone or email regarding your account status, service inquiries, or updates to our policies and agreements.

Email and Unsubscribe Policy

Infinity Box uses your Personal Information to send promotional and informational emails. If you wish to stop receiving such emails, please follow the unsubscribe instructions provided in each message. Note that unsubscribing from our emails will not automatically remove your information from third-party mailing lists with which we may share your data.

Content of Email Messages

Some email messages may appear to come from our partners or agents. In such cases, replying to the email may send your response to Infinity Box, which may then forward your reply to the relevant partner or agent.

Solicited Email

We may send you emails about special promotions and offers from Infinity Box or our partners. By registering on our website, you consent to receive these emails, which are not considered unsolicited messages.

Targeted Advertising

Your Personal Information may be used to display targeted advertising on our website and on third-party sites based on your interests and browsing behavior.

Telemarketing

By providing your telephone number, you authorize Infinity Box and its partners to contact you for telemarketing purposes—even if your number is listed on a “Do Not Call” registry. Standard messaging and data rates may apply.

Wireless Addresses

If you provide a wireless email address, you consent to receive communications at that address. Standard messaging rates from your wireless carrier may apply.

Short Message Service (SMS)

Infinity Box may offer SMS services to send alerts or confirmations. Data collected in connection with SMS services may include your name, address, cell phone number, and the date and time of messages. By using our SMS service, you represent that you are at least 18 years of age and the authorized user of the device. Standard messaging rates may apply, and you are responsible for any associated charges.

Profiles of Individuals

We may combine survey data and other information to create a profile of an individual. Such profiles are used to better understand user preferences and to tailor our services and communications accordingly.

Telephone Consumer Protection Act Compliance

If you are an insurance agent or service provider, your use of our website may be governed by separate agreements in addition to this Privacy Policy. We use information provided by agents to match them with consumers interested in our lead generation and marketing services. We may request additional details (such as insurance licenses and payment information) to create and maintain your account.

Security

Infinity Box stores your Personal Information in secure databases protected by firewalls and other security measures. Data transmitted through our website is encrypted using 1024-bit Secure Socket Layer (SSL) technology, ensuring your connection is confidential. Although we take reasonable measures to safeguard your information, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures.

Affiliations, Merger, or Sale

Infinity Box reserves the right to disclose, transfer, or sell your Personal Information to affiliated companies or in the event of a merger, acquisition, or change in our business structure. In such events, the successor company will be bound by the terms of this Privacy Policy.

Fraud Prevention

If false or inaccurate information is provided, or if fraud is suspected, Infinity Box may share your Personal Information with fraud prevention agencies or law enforcement. This may include verifying details on applications, managing credit or service-related accounts, or investigating fraudulent claims or activities.

Contact Information

If you have any questions regarding this Privacy Policy, wish to access, update, or delete your Personal Information, or to exercise any of your rights under applicable privacy laws, please contact us at:

Infinity Box

Hunter Ceroy Holdings LLC d/b/a Infinity Box d/b/a IUL Pros

Email: privacy@infinity-box.net

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